Frequently asked questions (FAQ)

How long has Dynamic Express been operating?
We have been operating as a courier service since 1934.


Can you deliver my parcels overseas?
Yes, we offer local delivery services as well as international delivery. We can also help you transport
your oversized baggage.


What's unique about Dynamic Express?
As well as our professional service and quality, we also allow you to manage everything online. You
can place your initial booking on our website, and then follow the status of your Australian courier
via our revolutionary, online tracking system. So you can trust that everything will safely get from
door-to-door, when you need it to.


Can I outsource my fleet to you?
Yes. Our vast network includes bicycles, cars, vans, utes, light trucks, rigids, specialised tail-lift
vehicles, tipper trucks and refrigerated trucks. This means that regardless of the size of your
package, or how it needs to be transported, we can always deliver.


Can I pay online?
Yes. With Dynamic Express, there's no hassle or unnecessary administration. All your reporting and
invoicing happens quickly and easily, online. We also accept payment by cash, all major credit cards
or EFTPOS.


I need to get a package somewhere within my city very quickly. Can you help?
Yes, we offer three types of local courier services based on your needs:

  • Standard Local Courier. The nearest available vehicle is dispatched to collect your consignment. The delivery is completed in 2-3 hours.
  • VIP Courier. Entitles you to a priority service in preference to other standard bookings. The delivery is completed in 1-2 hours.
  • Priority Courier. We'll guarantee to drop everything else to get your delivery to its destination. This is a direct priority service given preference to all other work. Deliveries are completed within 1 hour.

Do you offer outsourced fleet management?
Yes, we can give you an alternative to managing a fleet internally. This means you encounter no
industrial regulation issues, no tied down capital, no maintenance costs, no holiday pay, sick pay,
worker's compensation premiums or long service!


What types of hire trucks do you offer?
We offer a selection of 1 tonne to 12 tonne taxi trucks - including semi-trainers, covering:

  • Hiabs
  • B-doubles
  • Tipper trucks
  • Tautliners
  • Pantechs
  • Trays
  • Tail Lifts
  • Gates
  • Tarpaulins
  • Straps


I want to move offices or my house. Can you help?
Yes. With our range of removalist services, moving home or office needn't be a headache. We offer a
range of business removalist, house relocation and furniture removalist services to help you move
anything from office furniture to precious antiques.


I am looking for someone to manage my company's logistics services. Can you help?


Yes. Our Logistics Services include:

  • Picking and packing services
  • Labeling and dispatch systems.
  • Door-to-door National/International distribution.
  • International freight forwarding.
  • Distribution by road or air.


You can also ask us about our specialist auto parts logistics and distribution solutions.


Can you help with mail or banking?
At Dynamic Express, we can take care of your business' mail pick-ups and document deliveries.
Through our fast and easy Mail and Banking Service, we can even take care of your banking
collections and lodgments.


Can you help with excess baggage?
Whether you need something delivered from door-to-door, or airport-to-airport, Dynamic Express
can move your excess baggage and personal luggage anywhere round the world - with one easy
phone call. We'll take all the hassle out of your parcel delivery.

 

 
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